Damaged or faulty goods may be returned to us freight free. Please contact us for a Return Authority Number and Shipping Details prior to dispatch.
You are not entitled to a refund if you simply change your mind or make a wrong choice - so please choose carefully.
You are entitled to a refund if the goods you purchased:
- are defective (the defect has not been caused by you)
- do not match the description or sample provided by us
- do not do what they are supposed to do or what we said they would do
If you would prefer, we will exchange, credit or repair the goods where possible.
This refund policy applies only if you return the goods within a reasonable time and there is proof that you have purchased the item from us.